Privacy Policy

This Privacy Policy explains how Azenira collects, uses, stores, and protects information when you use the app, our review website, and related support channels. We designed Azenira as a focused product for crystal collection management, visual reference browsing, and optional paid posting. Because the app includes saved content, account-related tools, and premium features, we explain below what data may be involved, how we use it, and what choices you have.

1. Information We Collect

We may collect information that you provide directly, such as profile details, notes attached to saved references, support messages, purchase-related identifiers, and feedback you send to us. We may also collect usage data generated by the app, including interaction events, session timing, feature usage, device signals, and diagnostic information that helps us understand performance, stability, and product quality. If you choose to import images or create posts, the content you upload or generate inside the service may also be processed as part of the feature you use.

2. How We Use Data

We use collected data to operate the service, maintain saved content, support collection organization, enable paid posting flows, personalize your experience, improve visual browsing features, analyze product performance, and respond to support requests. We also use data for fraud prevention, abuse detection, billing verification, debugging, and service integrity. We do not use your information for unrelated purposes that conflict with this policy.

3. Sharing and Disclosure

We may share information with service providers that help us deliver hosting, analytics, crash reporting, payment infrastructure, customer support, and other operational functions. These providers are expected to process data only as needed to support Azenira. We may also disclose information if required by law, to enforce our terms, to protect our rights, to investigate misuse, or to respond to valid legal requests. We do not sell your personal data to third parties.

4. Storage and Retention

We retain data only for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and preserve business records required for accounting or security purposes. Saved collection content, posting records, or profile preferences may remain available while your account stays active. Diagnostic logs and analytics records are retained for limited periods appropriate to troubleshooting, security review, and service improvement.

5. Security Measures

We use reasonable administrative, technical, and organizational measures to protect data against unauthorized access, misuse, alteration, or loss. No storage or transmission method is completely secure, but we work to reduce risk through access control, least-privilege handling, monitoring, and routine operational safeguards. You should also protect your own device, credentials, and exported materials.

6. Your Rights and Choices

Depending on your location, you may have rights to access, correct, export, delete, or restrict certain personal data. You may also be able to object to some processing activities or withdraw consent where consent is the legal basis. In many cases, you can manage content directly inside the app by editing profile details, deleting saved entries, or removing posts. For additional requests, contact us using the information below and we will review the request in accordance with applicable law.

7. Children’s Privacy

Azenira is not directed to children under the age where parental consent is required by local law, and we do not knowingly collect personal data from children in that age group. If you believe a child has provided personal information through the service, contact us so we can investigate and take appropriate action.

8. International Processing and Policy Updates

Your information may be processed in countries where we or our service providers operate. Those locations may have data protection rules different from the rules in your home region. When required, we use appropriate safeguards for cross-border processing. We may update this Privacy Policy from time to time to reflect changes in law, product functionality, or operations. When material updates occur, we will post the revised policy and update the effective date presented with the policy.

9. Contact

If you have questions about this Privacy Policy, our data practices, storage, retention, or privacy rights, please contact the Azenira support team through our official support channel. You can also review our Terms of Service for additional information about account use, subscriptions, and service limitations.